Privacy Policy

Legal Notice

Publisher: NEOSPORT SASU
Registered office: 10 rue de Penthièvre, 75008 Paris, France
Company Registration: RCS Paris B 819 533 654 – Share capital: €1,000
VAT number: FR77819533654
Publication Director: Corentin Gendry
Contact: contact@volcage.com

Hosting Provider: IONOS (1&1)

Privacy Policy

1. Data Collection and Use

We collect personal data you provide (name, address, email, etc.) in order to:

  • process your orders and deliveries

  • respond to your inquiries

  • keep you informed about our products and updates (with your consent)

We also automatically collect certain technical data (IP address, browser, system) to improve our website and services.

2. Consent

By providing your personal data as part of a transaction (e.g., placing an order, requesting a delivery), you agree to its use solely for that specific purpose.
If we request your data for secondary uses (e.g., marketing emails), your explicit consent will be requested.
You may withdraw your consent at any time by contacting us at contact@volcage.com.

3. Disclosure

We may disclose your personal data if required by law or if you breach our Terms of Use.

4. Third-Party Services

We work with trusted third-party providers (e.g., payment services, shipping, hosting). They only have access to your data as necessary to perform their services.
Some providers may operate outside the EU; your data may then be subject to the laws of their local jurisdiction.

5. Cookies

Our site uses essential cookies and audience measurement tools (such as Google Analytics) to enhance your browsing experience and analyze website traffic.
You can configure your browser to block or delete cookies.

6. Age of Consent

By using this website, you confirm that you are of legal age in your country of residence, or that you have parental consent to allow your minor dependents to use this site.

7. Changes to This Policy

We may update this policy from time to time. Significant changes will be announced on this page.
The latest version becomes effective immediately upon publication.

8. Your Rights

In accordance with the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data.
To exercise your rights, please contact us at contact@volcage.com